Experience

Indeed  UX Design Manager, Business Technology  05/22 – present  

Leading the strategic design efforts for Indeed’s Sales and Client Success teams by refining the vision for Indeed’s internal tools. Guiding the team in driving enhancements of a variety of internal tools through research with a central focus on the voice of the customer. Envisioning future Sales and Client Success products and services.

Extron  UX Manager, Product Development  05/17 – 05/22

Built the UX team, responsible for evangelizing UX across the organization as well as inspiring the UX team to produce world-class design. Owned and sculpted the UX process and its integration into the company’s product development cycle while demonstrating mastery of UX skills.

Product owner for Extron’s evolving design system.

Ipreo (now S&P Global Market Intelligence)  Associate Director, User Experience Research  12/16 – 05/17

Led the creation and development of global design research across Ipreo’s core business units and provided UX leadership for the Fixed Income product suite. Responsible for all phases of the product life cycle, from requirements gathering to final prototype delivery and client validation. 

SAS Institute  Principal User Experience Designer, Global UX Design Research  09/10 – 12/16

Led strategic implementation of global design research across the SAS R&D User Experience (UX) Group. Responsible for the collection, analysis, and documentation of key product suites such as Visual Analytics, Customer Intelligence, Risk, and Data Management. Fostered a collaborative design research culture among SAS colleagues and SAS customers. Demonstrated flexibility to meet ever-changing business needs of the company.

HumanCentric  – Director of Design  05/06 – 09/10
Design director leading the strategy and tactical components of the company’s design team. Responsible for all aspects of client-driven research and design with a proven ability to assist clients in developing compelling product experiences through the application of skill sets in Industrial Design, Graphic and Interaction Design, and Design Research.  

Sears Holdings Corp.  Manager of User Experience  11/04 – 05/06

Creative manager of an internal strategic design team responsible for the vision, planning, and execution of Sears Holdings Corporation webstore properties: sears.com, kmart.com, and others.

User Experience  11/04 – 05/06, Webstore Promotions  03/05 – 01/06

Motorola, Inc.  Manager of User Interface Design  07/97 – 11/04

Key member and leader of multi-disciplinary, international teams in the strategy, planning, and execution of Motorola’s global user interface.

Thomson – Manager of Interactive Service Design  06/96 – 06/97, Senior User Interface Designer  06/92 – 06/96

Part of an international design organization driving compelling and meaningful experiences through product design and user interface. (RCA brand in America, Thomson brand in Europe)